Privacy Policy

This Privacy Policy applies to uncompromised.in and shop.uncompromised.in, operated by Simplability Private Limited / Uncompromised.

We may collect your name, phone number, email address, billing address, shipping address, order details, payment status, and communication details when you place an order, contact us, or use our website.

We may also collect basic website usage information such as device type, browser, pages visited, and approximate location to improve our website and shopping experience.

We use your information to:

• Process and deliver your orders.
• Send order updates, invoices, and delivery updates.
• Respond to your questions, feedback, or complaints.
• Process payments, refunds, returns, or replacements.
• Improve our products, website, and customer experience.
• Send offers or updates, only where permitted or consented.
• Meet legal, tax, accounting, and compliance requirements.

Payments are processed through trusted third-party payment partners. We do not store sensitive payment details such as full card number, CVV, UPI PIN, OTP, or net banking password.

For delivery, we may share your name, phone number, address, and order details with courier, logistics, or fulfilment partners only as required to complete your order.

Our website may use cookies and analytics tools to improve performance, remember preferences, understand visitor behaviour, and improve the shopping experience. You can control cookies through your browser settings.

We do not sell your personal information. We only share information with payment partners, logistics partners, technology service providers, professional advisors, or authorities when required for business operations, order fulfilment, or legal compliance.

We take reasonable steps to protect your information from misuse, unauthorised access, loss, or disclosure. However, no online system can be guaranteed to be completely secure.

We keep your information only for as long as needed for order fulfilment, support, legal compliance, accounting, tax, dispute resolution, and business record purposes.

You may contact us to request access, correction, update, or deletion of your personal information, subject to legal and business record requirements.

We may update this Privacy Policy from time to time. Any changes will be posted on this page.